Keiran Booth -operating as
KRB Training Solutions
Qualified Specialist Training in a range of Community Service and Business
related areas
A Fellow of
Australian Institute of Community Governance and Practice
Over 25 years of direct service delivery and training experience
Nationally Accredited
Principal Master Mental Health First Aid Instructor
Over 60 courses delivered to Community, Tertiary, Government and Businesses around the country
Specialised and Tailored
Training Services
We offer a range of training courses to suit your organisational and staff needs.
Here is just a small sample and outline of the courses we have available.
The course you're looking for not here? Call us today to discuss your specific needs.
Co-operative Case Management
Governance Training
Respond Effectively to Difficult or Challenging Behaviour
&
Facilitate Co-operative Behaviour
Mental Health First Aid
This course covers a range of issues in relation to Difficult or Challenging Behaviour.
The course looks at all aspects relating to before, during and after an incident.
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How to respond to unacceptable behaviour,
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How to support responsibility for behaviour management,
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WHS and other issues relating to difficult or challenging behaviour,
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Client issues which need to be referred to an appropriate health professional
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Duty of Care
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Developing Policies to respond to Behavioural Incidents
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Appropriate communication strategies and skills
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Knowing your role and the role of others
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The six step response to a crisis
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Reporting and Reviewing Incidents
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Use communication strategies to de-escalate conflict
This course looks at the development and maintenance of a model for Co-operative (or Co-ordinated) Case Management. This model is extremely useful to those in the Community or Health Sectors where your client requires services from a range of organisations. The course provides participants with techniques and skills to enhance their overall service delivery and case management techniques.
Some of the elements of the course include:
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What are the components of case management?
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Developing Networking Capabilities
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How do we get others involved?
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Proposing a Co-operative Case Management Plan
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Engaging Other Services
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Developing a Co-operative Case Management Protocol
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Case Conferencing
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Client Consent
Being on the Board of a Community or Not For Profit group has a great deal of responsibility attached to it. This course provides sound information into the roles and reponsibilities of Board Members as well as the necessary delegation of authority and the legal requirements for Boards and their members.
Some of the topics covered include:
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Modern Governance and Community Groups
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Approaches to governance
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Governance Models for Community Groups
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What is the difference between for-profit and not-for-profit groups?
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Overview of your Board responsibilities
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Overview of Board meetings
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Board Succession
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Overview of your financial obligations
Mental Health First Aid is the help provided to a person who is developing a mental health problem, or who is in a mental health crisis, until appropriate professional treatment is received or the crisis resolves.
The 12-hour Mental Health First Aid course teaches adults how to provide initial support to those who are developing a mental illness or experiencing a mental health crisis.
The course covers the following mental health problems:
•Depression •Anxiety •Psychosis •Substance misuse
As well as mental health crisis situations such as:
• Suicidal thoughts and behaviours, •Non-suicidal self-injury (sometimes called self-harm), •Panic attack, •After a traumatic event, •Severe psychotic states, •Severe effects of alcohol and drugs, •Aggressive behaviours
Participants will learn the signs and symptoms of these mental health problems, where and how to get help and what sort of help has been shown by research to be effective.